Tuesday, 16 April 2013

Day 46 - Minus 1

Today is day 46 of my 'Tour de Fitness' but really this should read 46 minus 1, as this is the first day that I've been without my bike following the disaster that befell my trusty steed yesterday .. or may be it was the Friday before.

Anyway, this is not going to be the ranting blog of a disgruntled customer as that would just be a bore and a little too tabloid for my linking. So, without being able to tell you of my latest outing on two wheels, I suggest I update all on the progress of its fix and return. Well, I would that is, if I knew.

You may recall from yesterday's blog that the Bike Shed have a very formal way of dealing with warrantee claims, in that it is the Crediton branch which takes the lead. This is primarily so that there is a single point of contact and it avoids confusion for the customer and the staff over who is dealing with the repairs. By late afternoon today, having still had no call from the team, I thought I'd better check in, just in case I'd given them the wrong mobile number. Their response, however, defied all logic .. today was the guy who deals with warrantees' day off!

I shall say no more, tomorrow's another day and I'm sure it's all in hand.

2 comments:

  1. Hang in there ... hope you hear news of your trusty steed today!

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    Replies
    1. Oh J! Late breaking news received, but the wait goes on :(

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